At Uniquick Water Services, customer satisfaction is our priority. This Refund Policy explains the conditions under which refunds may be granted for water delivery services, subscriptions, and online payments.

By placing an order or subscribing to our services, you agree to this Refund Policy.

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1. Eligibility for Refunds

Refunds may be approved under the following circumstances:

• Payment was charged more than once for the same order.

• Payment was successful, but the order could not be fulfilled due to our inability to provide the service.

• The wrong product was delivered due to our error.

• The delivered water product was damaged, contaminated, or not fit for consumption.

• The order was cancelled by Uniquick Water Services before delivery.

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2. Non-Refundable Situations

Refunds will generally not be provided if:

• The customer provides an incorrect delivery address or contact information.

• The customer is unavailable to receive the delivery at the scheduled time.

• The product has already been delivered and consumed, except in cases involving quality issues.

• The order is cancelled after dispatch or delivery has commenced.

• The customer changes their mind after the order has been processed or delivered.

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3. Cancellation Policy

• Orders may be cancelled before dispatch for a full refund.

• Once an order has been dispatched, cancellation requests may not be eligible for a refund.

• Subscription cancellations will stop future deliveries but will not automatically refund previously delivered services.

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4. Refund Process

To request a refund, please contact our customer support with:

• Order ID or Invoice Number

• Customer Name

• Registered Mobile Number

• Reason for the refund request

• Supporting photographs (if applicable)

We will review your request and respond within 3–5 business days.

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5. Refund Method

Approved refunds will be processed using the original payment method whenever possible.

Depending on your bank or payment provider, refunds may take 5–10 business days to reflect in your account.

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6. Quality Concerns

If you receive damaged packaging or believe the water quality is unsatisfactory, please notify us within 24 hours of delivery. We may inspect the issue and, where appropriate, provide a replacement or refund.

 

 

7. Changes to This Policy

Uniquick Water Services reserves the right to modify this Refund Policy at any time. Updated versions will be published with the revised effective date. 

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8. Contact Us

For refund or cancellation requests, please contact:

Uniquick Water Services

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Phone: +917829925997

Adress: #35/3 Nanjamba Agrahara Road 5 th Main Road Chamrajpet Benglore 560018

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